Choosing the best IP telephony system for your business

Would you like to improve your business communications to boost your sales and operations? Are you thinking of adopting IP telephony (commonly known as hosted telephony, cloud telephony or VoIP) for some time now? Then this guide is for you! Let us help you choose the best IP telephony system for your business.

With the digital age in full swing, it's crucial for companies to work with performance tools that propel them further. And guess what? IP/hosted telephony is the big hit for SMBs worldwide, and it's here to stay. Gone are the old telephone systems that limit us. With IP/hosted telephony, you save money, you collaborate better and you boost our productivity, especially with telecommuting becoming the norm.

1. Let's take stock of your needs

To choose the best IP telephony system for your business, you need to take a look at your team.

1. How many of you are there, including teleworkers? Everyone has special needs, whether it's the dynamic sales team or the ultra-connected technical department.
2. Do you use headsets and/or desk phones?
3. Are you more often on the road or in the office? IP telephony is highly flexible, enabling team members to choose their preferred means of communication, wherever they are.

2. Connection is key

Is your Internet (or Wi-Fi) connection up to scratch? VoIP telephony is great, but only if your Internet keeps pace. Make sure your connection link is fast and reliable to ensure smooth conversations. A simple command to the new router to activate the QoS will be a great help. You can discuss this with your future service provider. And if you're looking for a turnkey solution to help you choose the best IP telephony system for your business, know that at Allesi we offer Internet connections and IT.

3. Little extras that make all the difference: advanced features

Features that change your life: think about the features that make your life easier. tools of your dreams. For businesses on the move, all the standard features of traditional telephony (voicemail, call transfer, conferencing) are now available from your cell phone! And think of tomorrow. As your business grows, so must your hosted telephony. Here are just a few of the features you can integrate into your business communications:

• Integration with CRM and other business tools (Google apps, Microsoft 365)Connect your telephone system to your management tools.
• Conferences and video calls via the same platform.
• Automatic conversation recording Keep a record of conversations for future reference.
• Cell-to-cell call transfer.
• Speed dialing Quickly call frequent contacts with short codes.
• Call blocking Prevent certain numbers from contacting you.
• Reports and analyses Track the use and performance of the system and your employees.
• Call queue Manage the order of incoming calls on hold.
• Virtual fax Allows faxes to be sent and received via the IP telephony system, without the need for a physical fax machine.
• And more!

4. CRM integration: A major asset for your company

In today's business world, integrating your IP telephony system with a customer relationship management (CRM) system is crucial. This integration enables more efficient management of customer interactions, and ensures smooth tracking of communications.

Choosing the best IP telephony for your business means choosing a versatile supplier. At AllesiWe understand the importance of this integration in optimizing your business operations. That's why we also help companies implement and manage ZohoCRM tailored to the specific needs of companies of all sizes. With our expertise, you can make the most of your IP telephony system, effectively synchronizing it with your CRM to improve customer management, boost team productivity and maximize business opportunities.

5. Security and data protection

Protect your conversations : Security is non-negotiable. Encryption, protection against intrusions, it all has to be ironclad. Stay on track: Does your sector have its own specific rules? Your IP telephony must comply with them to the letter. Make sure you do business with a reliable company with a proven track record.

6. Let's talk budget

One of the great things about IP telephony is that it's often far more affordable than traditional telephone systems. This is a point not to be overlooked, especially for budget-conscious businesses.

• Cost reduction IP telephony uses your existing Internet connection, which generally means lower operational costs. No need for separate phone lines or expensive hardware. And calls, especially international ones, can cost a fraction of what they would with traditional service.
• Predictability of expenditure : With often clear price plans and tailor-made options, you can better predict your monthly expenses. This helps avoid unpleasant surprises on your bill.
• Intelligent investment So, how much is it going to cost you? Take a good look at the start-up costs, the monthly fees, and think long-term. Don't forget that this investment, in addition to often being cheaper, will energize your team and potentially reduce your communication costs.

7. A helping hand when you need it

Choosing the right IP telephony system for your business requires a supplier who takes customer service to heart. A good supplier is one that's there when you need them. Always up to date: Upgrades and maintenance don't have to be a headache.

Why choose Allesi IP/hosted telephony?

Allesi: your telephony expert since 1989

Since our beginnings in 1989, at Allesiwe are driven by one mission: to offer solutions for state-of-the-art telephonytailored to the unique needs of each company. Our many years of experience in the industry enable us to understand your requirements and meet them with precision.

We value flexibility, which is why our contracts are designed to adapt to the evolution of your business. When it comes to safety, we set the bar high. Your communications are protected by advanced solutions, ensuring the confidentiality and security of your exchanges.

In the event of an emergency, our dedicated team is available 24/7ready to intervene at any time to guarantee the continuity of your services. At AllesiWe're more than a supplier; we're a trusted partner committed to your success.

With AllesiYou're choosing an experienced, responsive and committed partner for high-quality IP telephony.